TLG Gutter has completed work on over 2000 houses all over England.
We value our customers’ feedback on all our work, and actively encourage our customers to leave their comments and views on our work and our people.
We give all our customers the opportunity to comment on us in multiple forums and across different applications. Below is a small selection of comments we have received to date:
Michael, Wiltshire 10/07/2017
“Brilliant job & crew excellent. The four man crew were prompt, professional, extremely hard working. They did not stop, left our property clean and tidy. Whole experience was amazing. Well done TLG Gutters. Thank you!”
“Pleasant work field - great job. Arrived as promised. Pleasant crew. Just came and delivered. Well satisfied with a good job. No hassle. Recommend highly.”
Terry, East Sussex 12/06/2017
“Quick, courteous, efficient TLG completely understood our problem and brought a solution to a long standing challenge. They were knowledgeable quick & tidy. All expectations exceeded highly recommended.”
“Job exceptionally well & Promptly done. After a brief introduction and social chitchat, Tony-(the boss) first explained nicely in detail the process and the material to be used in replacing the concrete finlock gutter on a demonstration model he brought with him then the cost and time-frame to complete the work. We soon agreed for him to go ahead and do the necessary. His team and some material showed up on time. The workers were very courteous, friendly, cooperative and attentive to my likes and dislikes. They started the work without any hesitation and finished the job promptly, professionally and diligently in shortest possible time and left the place clean and tidy. I am more than satisfied with the professional and high standard of work done by the TLG Gutters under the leadership of Tony and feel no hesitation to recommend them to anyone for replacement of concrete gutters.”
“Great job. Fitters were punctual & polite and informative. Any queries we had - they answered. Beautiful result. Reliable company, avoid the others. Definitely recommend "TLG" all the way!!!”
Peter, Norfolk 25/10/2016
“Superb & quickly completed. I had expected this job to take 1 1/2 days to complete, but it was finished in 24 hours. The workmen were polite at all times & listened to the concerns I had & completed with my wishes. A very pleasing finish to the house. Many thanks T.L.G.”
“A must use company. There are so many companies that you sometimes wonder who to use. I knew the minute that TLG gutters were quite happy to do the work without any up front payment that we were going to have a good job. I was not disappointed.”
Jacqueline, North Yorkshire31/08/2016
“Prompt and very professional. We were very pleased the 3 men arrived at 9:20 did the job which we are very pleased with and cleared all up and were gone by 2:30. I would recommend TLG to anyone.”
“A good job, well done! From start to finish, including the initial returned phone call, everything was prompt and professional. Everyone knew what they were doing. No pressure to buy. Both fitters were friendly and tidy. It restored my faith in having tradesmen in.”
“Top quality workmanship, great service (Finlock gutter replacement) Customer service second to none - responded to my inquiry same day with a firm quote. Fully explained the work they would do and how they would do it. A couple of days before the job was due to be done, Tony got in touch to confirm details and arrange delivery of materials. Materials were delivered as expected along with a mini-skip for waste. The lads who did the work turned up on time, were polite, friendly and did a great job. They cleared up at the end of the day and left the area clean and tidy. Quality of the workmanship is superb and guaranteed for 10 years. If you're looking to replace concrete gutters, look no further.”
Brian, Buckinghamshire 14/03/2016
"Excellent job. Very pleased with the work. Very efficient, would certainly recommend this company. Very impressed.
Lesley, Berkshire 04/11/2014
“Excellent job. Really pleasant chaps, totally professional, friendly & helpful. Everywhere cleaned & cleared. Well done guys.”
“Excellent work. It rained all day on the Monday. The guys set up the scaffold to do the work and waited for a break which didn't come. Turned up first thing next morning and had the job finished by the end of the day. Very pleasant staff, hard workers and we are extremely pleased with the result.”
“Neat, tidy and efficient job.”
FROM DERBYSHIRE TRUSTED TRADER
“We were very pleased with the work the team worked quickly, efficiently and were very courteous. We would not hesitate to recommend T L G. They gave us confidence in what is a very specialised procedure.”
Peter M - 16/05/2018
"TLG exceeded our expectations. Fantastic work completed by a very professional team. Our scaffolders reckon it's the best gutter replacement they've seen! We unreservedly recommend everyone that worked on the project. There's no doubt that Tony knows his stuff and his passion for excellence is delivered by his installers."
Dan B - 10/01/2016
“Tony and his crew are nothing short of perfect, the job was well explained and the job was completed to a high standard using much better materials than quoted by another firm and at a much cheaper cost. Our house looks perfect now. Tony and his crew are nothing short of perfect, the job was well explained and the job was completed to a high standard using much better materials than quoted by another firm and at a much cheaper cost. Our house looks perfect now and I without a doubt recommend you to anybody. Thanks guys”
S Baker - 05/04/2015
“TLG replaced the Finlock gutters on my house several years ago and it has been a huge success. I would have no hesitation in recommending them to anyone thinking of having this work done. They are professional, quick, polite and left the ...MoreTLG replaced the Finlock gutters on my house several years ago and it has been a huge success. I would have no hesitation in recommending them to anyone thinking of having this work done. They are professional, quick, polite and left the site immaculate. On top of all of this, it was a very competitive price. It was a pleasure to do business with such an outstanding company.”
COMMENT FROM DIY BLOG
“TLG do a very nice job using virtually maintenance free extruded aluminium guttering, and use patented parts to join our new aluminium gutter to your neighbours’ finlock, seamlessly, if your bungalow is not detached. TLG did fine for me, but you get what you pay for: aluminium gutters cost more than plastic, and TLG neatly join new gutters with neighbours’ finlocks using patented parts ... so no falling out with neighbours!”
LETTERS RECEIVED FROM CUSTOMERS
02/12/15 - Mrs. Jean Jones (Newbury, UK)
"I am delighted with the result - the place looks bigger! Shaun and Daryll have worked well, and have been a pleasure to have them here. I wish I had the gutters removed years ago."
25/03/14 - Andrew & Olwyn Barker
“Many thanks for a great job, we’re very pleased with the finished result”
29/05/13 – Mary Kinnison (on behalf of 141-159 Langton Way Co Ltd).
“We are very pleased with the new gutters, and would be happy to recommend both your firm and your efficient and tidy workforce”
05.04.13 - Frank Cox
“Sorry we were away when you came to fix our dry verge, which was greatfully appreciated. We are very happy with all the work you have done. We also speak on behalf of our son, whom we recommended you to, of your very good work (Wilford Village). Thank you.”
19/11/12 - MPH Dix, the Company Secretary for the Blandford Court Tenants Association (London) wrote:
"In the autumn of last year we discovered that sections of the concrete Finlock guttering on our building had commenced to breakaway and put the occupiers and visitors to the block at risk from falling masonary. We arranged for the sections that appeared to most at risk of falling to be removed and set out to find a likely solution to our problem. on searching the internet, a firm called TLG Guttering seemed to be ideal for our purposes and we arranged for them to visit the site and give us a quote...... (Other quotes) retained the concrete guttering, drilling and fixing the front sections and relining the gutters. Rather TLG sawed off the concrete guttering flush with the walls and planted PVC fascia boards and fitted aluminium guttering.....The contract was to take two weeks to finish but it was completed in two days....We would add that we have no other reason to recommend this company apart from the methods used, their speed of work and of course the price."
13/05/11 - Mr R Porritt (Gravesend , Kent)
“I must congratulate you for the marvellous job your company did replacing my concrete gutter, with an excellent aluminium one. The workman were brilliant, and we now relax in the knowledge of not having any more leaking problems”
12/07/10 – Fran & Tom Louis (Peterborough)
“Just a quick thanks for your professionalism, customer service, quality and workmanship when replacing our concrete gutters. Lance and Barry were a pleasure to have doing the work. Will certainly recommend you”
05/05/09 – Peter Ashford (Leicester)
“Can’t fault James and Lance, they are a credit to the company. Many Thanks”
30/03/09 - Joe Searle of Littlehampton in West Sussex
"We are very pleased with the new guttering, it has totally transformed the whole look of the bungalow, and hopefully we can say goodbye to all the problems we had been having. We also want to compliment the work carried out by Lance and James. They were both very efficient and finished the work promptly and all their hard work was much appreciated. The service provided from start to finish from yourself, Lance and James has been highly professional and we would not hesitate to recommend your company."
20/01/09 – Simon Steele
“We are very pleased with the work completed – seems to have solved our problems and transformed the appearance of the property. We were also very impressed with the efficiency with which the work was completed, and the way that the site was cleared after the job. Many Thanks.”
16/08/08 – Eric Burling (Cornwall)
“I am writing following the successful work your team carried out to remove and replace the Finlock guttering on our house in Cornwall. I was impressed with the technical specification of your guttering system and the speed and efficiency with which it was fitted. The finished effect is a huge improvement on the old concrete system and has served to enhance the whole appearance of the house. Most importantly however, as you are aware, the house is situated in a very exposed position and soon after fitting the new system it was subjected to several days of high winds and torrential rains without any signs of leaks that had been experienced previously with the old system. Finally, the site was left clean and tidy and settlement of the bill was a simple matter via a major credit card. Regards EB.”
01/06/08 - Glagys & Richard Pye
"Just to let you know how pleased we were with your son, Lance and James. They worked very hard and we, like our neighbours, were most impressed with their efficiency. They tidied up well after the job - always a sign of a good workman! The new gutters look good and we look forward to many leak-free years! Thanks again for your advice and visit to the site."
10/04/08 – Norbert Zuman. MBE (Bognor Regis, West Sussex)
“I felt I must write to you and express my admiration for your two lads who came and sorted out our guttering. They worked so hard and did a very efficient job – our neighbours were amazed at how quickly the job was done! The house looks so much better and the whole exercise was definitely worth it as far as we are concerned. I will certainly recommend you to anyone in a similar situation.”
09/05/06 - Mrs Ham
"I am so thrilled with the work you have done for me, it appears to have solved a very long nightmare for me and looks not only in-keeping with the house but very smart too. If you ever need a letter of reference please do not hesitate to give my number to a prospective customer."
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